This Privacy Policy governs Bullchain Ltd’s collection, processing, sharing, retention, and marketing of your Personal Data. Bullchain Ltd is a website with a license for exchange activities. Bullchain Ltd through its company acts as a data controller, when someone contact, use its services, or interact with Bullchain Ltd’s platforms, including websites and mobile apps (all referred to further in this document as "Platforms").

Any individual, by accessing the Bullchain Ltd website (hereinafter referred to as “accessing party”)and/or ( By clicking on the “I agree” button with the registration) accepts and agrees to the terms of the present Privacy policy, unless otherwise declared explicitly by the individual himself.

Any individual, by accessing the Bullchain Ltd website (hereinafter referred to as “accessing party”)and/or ( By clicking on the “I agree” button with the registration) accepts and agrees to the terms of the present Privacy policy, unless otherwise declared explicitly by the individual himself.

Bullchain Ltd considers the protection of personal data to be its highest priority and strives towards meeting all the requirements of the existing data protection legislation.

This Policy applies if one uses our services (referred to further in this document as “our Services”).

What using our Services means:
- Buying/ Selling/ Transferring/ Storing and Withdrawing of Virtual Currencies via our platforms, including websites (“our Websites”), public Wi-Fi networks, or mobile applications;

The current Policy also applies in case a user contacts us or in case our company contacts a user regarding our Services.

Your personal data will be used in accordance with this Privacy Policy only.


Please be advised that in connection with your registration on the Bullchain Ltd website and on the basis of the requirements of the existing Exchange and Remittances Regulations and other laws or subsidiary regulations, the company is obliged to verify the identity of its participants and, for this purpose, it shall use various means it considers necessary and as permitted by law to verify a participant’s identity. For the purpose of this policy "Personal Information" refers to information that identifies an individual, such as, but not limited to:

1. Sex, Nationality, Full name, phone number, date of birth, address, e-mail, username, and confirmation that you are over 18 years old (Our platforms are not directed towards children and minors. Our services are strictly limited to individuals 18 years of age and older, or the age of majority in the relevant to the user jurisdiction, whichever is greater. Thus, we may collect relevant documents to establish the real age of the individual. We may cancel a user's account and exclude a user from using our services if we suspect that a customer is under the lawful age.);

2. IP addresses, transaction information, passport/ ID number, and account login details;

3. Information about your online browsing behavior on our Websites, Mobile Apps, and public networks, as well as information about when you click on one of our adverts, other profiling information, your online Buy/Sell operations, browser type, and mobile device identifiers; information about your precise geolocation, transaction information, including the Buy/Sell online to earn points and how you use your points and coupons within our different transactions; your feedback and contributions to customer surveys and questionnaires;

4. We may also use personal information from other sources, such as specialized companies that supply information as Identity verification agencies including Mobile Service providers, online media channels, our partners, and public registers. We may collect the following types of personal information about you from other sources such as contact details, credit history, purchases, interests, preferences, or other types of publicly available information, data about the origin of funds for the purpose of crime prevention.


1. to abide by the compliance requirements and improve the effectiveness of your operations

2. to execute our contractual obligations

3. personal data, processed for purposes of analysis, statistics, inquiries, and complaints processing for statistical purposes in order to improve our services and to enhance the user experience when using our services

4. in some cases, we may send you marketing communication about the services we offer. Submitting your personal information for the direct marketing is a matter of your choice. Only if we have received your prior consent you will receive marketing materials and the latest company updates. Additionally, in any email you receive from us, there will be an easy way to decline further emails from us. Bullchain Ltd is not responsible for any information posted on social media channels that are created and maintained by the company other than the information published solely by the company itself. We do not endorse the social media sites themselves or any information posted on them by third parties. Our Websites or Mobile Apps may contain links to other websites operated by other organizations that have their own privacy policies. Please make sure you read the terms and conditions and privacy policy carefully before providing any personal information on a website as we do not accept any responsibility or liability for the websites of other organizations.

5. for analyzing various forms of risk – credit, operational, risk of fraud, AML/CFT

6. in other cases which are not mentioned above, where it is our legal obligation or it is necessary to protect a legitimate or public interest

7. tо manage and improve our corporate daily operations


The company could provide part of the above-mentioned personal data to Governmental Authorities due to legal obligations or in order to establish, exercise, or defend its legal rights, as well as to our trusted partners, such as carefully selected Financial Service Providers, Identity verification agencies including Mobile Service Providers that carry out certain functions on our behalf.

Regarding these partners - please be informed that we only share personal information that enables our Business Partners to execute their services in an efficient and secure manner.

Please be advised that in some cases your personal information might be shared with third non-EU/EEA member countries in accordance with the applicable law and in accordance with the current Privacy Policy. Should the company disclose your personal information to non-EU/EEA third parties, we will ensure that our contractual relations with such third non-EU/EEA member countries include adequate legislative measures to protect your personal information. We only enter into contractual relations with such third parties in case they can guarantee a comparable standard of data protection such as the standard in EU/EEA countries.

For your information we use the best modern encryption methods for a username and password, and any other confidential information sent by and to the client or our servers, thus protecting the customer and our company from third-party manipulations. However, no internet-based site can be 100% secure and we cannot be held responsible for unauthorized or unintended access that is beyond our control. Furthermore, customers should not violate or circumvent established security rules as this will lead to unfavorable consequences for the customer as blocking of their accounts and, if needed, informing the authorities concerned.

In case you suspect unauthorized access and/or abuse of your account, please take precautions by changing your password or by contacting us at the following DPO email address for further assistance -


These include the following rights to:

1. receive confirmation and/or detailed information, including a copy of the personal data processed for you (access right) in an online format

2. erase some personal information where and when it is allowed

3. object to the collection and further processing of your personal information - you may withdraw your consent for the processing of your personal data at any time by contacting the support team

4. file a complaint with your local data protection authority

For inquiries regarding your rights or if you wish to exercise one of them, feel free to contact us at Our specialists will process your request and reply accordingly without undue delay within 30 days of the receipt of the request. If we are unable to do so for reasons beyond our control, we will notify you in good time, indicating the reasons for the delay as well.


We shall preserve your personal data for the minimum period required and, in order to achieve the objectives stated in the current Policy unless we are legally bound or have the right to keep them for a longer period of time.

The decision on how long to keep your personal information after our relationship with you has ended, will be taken based on our legal obligations and regulators' expectations.


All changes in the current Privacy Policy will become effective when posted on our website unless indicated otherwise. Customers with a profile will be notified by a pop-up message in their personal profile during their first login after the changes have been applied.

In the event of any conflict between the English and other language versions, the English version shall prevail.

Companies and licenses:

Bullchain LTD, UIC 207007572, registered office and address of management Bulgaria, Mladost 2, bl. 257 B, fl. ground. Accredited with number BB-136/05.01.2023 by NRA as an exchange service provider ( exchange between virtual currency and virtual currency and fiat currency as well as customer trust wallet provider.

DYN Payments TOO, Reg number: 220940014364, registered office and address of management West Kazakhstan, Uralsk, 090000, Str. Kurmangaza 90. as a financial service provider (ICO launches, Payment processing, E-wallet services, Financial Investment Consultancy, Forex and Security dealing, Hosting of a trading platform (crypto trading), Hosting of forex platform, Issuing debit cards via Mastercard, Visa or China union pay).


Capital at risk.
Please ensure that this crypto venture is compatible with your financial situation and attitude towards hazards. The value of cryptocurrencies can vary dramatically, so please bear in mind that when using our services you are taking a personal risk on changes to their worth (including alterations in the cost of stablecoins). The possibility of loss from cryptocurrency investments can be considerable. Any funds we receive from cryptocurrency transactions are not protected by any Financial Services Compensation Scheme.

Certain products, features, and/or services may not be available in certain jurisdictions due to regulatory restrictions. Please be aware that the availability of these products and services on is subject to jurisdictional limitations.